The importance of the Vulnerability Operations Centre for cybersecurity

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Traditional cybersecurity is laser-focused on incident detection and response. In other words, it’s built around a Security Operations Centre (SOC). That’s no bad thing in itself. Read between the lines, however, and that assumes we’re waiting on the threats to come to us. With cyber adversaries evolving their tactics through AI, automated ransomware campaigns, and other advanced persistent threats (APTs), adopting advanced, proactive measures has never been more critical. Except that your SOC team is already drowning in vulnerabilities and knee-jerk remediations. How can they even begin to manage this?

Today’s ever worsening threat landscape calls for a strategic pivot towards the establishment of a Vulnerability Operations Centre (VOC) to rethink the foundational challenges of vulnerability management and cyber resilience.

The Strategic Imperative of the VOC

Traditional strategies are necessary but painfully insufficient. As an industry, we’ve predominantly been reactive, focusing on the detection and mitigation of immediate threats. This short-term perspective overlooks the underlying, ongoing challenge posed by a vast backlog of vulnerabilities, many of which have been known but unaddressed for years. Alarmingly, over 76% of vulnerabilities currently exploited by ransomware gangs were discovered more than three years ago. Either SOC teams don’t care – which we know is not true – or they can’t keep up on their own. It’s time to admit that the main problem they face is knowing which handful of threats to focus on amidst the tidal wave.

Sylvain Cortes

VP of Strategy, Hackuity.

The VOC provides a new approach to this challenge, offering a centralized, automated, and risk-based approach to vulnerability management. Unlike the SOC, whose primary objective is to manage incidents and alerts, the VOC is designed to predict and prevent these incidents from occurring in the first place. It focuses exclusively on the prevention, detection, analysis, prioritization, and remediation of security flaws that affect an organization’s unique IT environment. By doing so, VOCs enable organizations to address the far narrower, infinitely more manageable list of vulnerabilities that pose a significant, actual threat to their operations and sensitive data.

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Linking SOC to VOC: A synergistic approach

The synergy between the SOC and VOC is essential to creating a comprehensive security framework that not only responds to threats but proactively works to prevent them.

The process of linking SOCs to VOCs begins with CISOs recognizing that patch management is not a standalone task but a core component of the broader security strategy. A dedicated team or unit, ideally under the guidance of the Chief Information Security Officer (CISO) or another appointed security leader, should spearhead the establishment of the VOC. This approach underscores the importance of a clear directive from the highest levels of cybersecurity leadership, ensuring that the VOC is not just an operational unit, but a strategic endeavor aimed at enhancing the organization’s overall cyber resilience.

Establishing a VOC involves leveraging existing vulnerability assessment tools to create a baseline of the current security posture. This initial step is crucial for understanding the scope and scale of vulnerabilities across the organization’s assets. From this baseline, the team can aggregate, deduplicate, and normalize vulnerability data to produce a clear, actionable dataset. Integrating this dataset into the SOC’s security information and event management (SIEM) systems enhances visibility and context for security events, enabling a more nuanced and informed response to potential threats.

The transition from technical vulnerability assessment to risk-based prioritization is a pivotal aspect of the VOC’s function. This involves evaluating how each identified vulnerability impacts the business, then prioritising remediation efforts based on this impact. Such a shift allows for a more strategic allocation of resources to focus on vulnerabilities that pose the highest risk to the organization.

Automation must play a key role in this process, enabling routine vulnerability scans, alert prioritization, and patch deployment to be conducted with minimal human intervention. This not only streamlines operations but also allows analysts to concentrate on complex tasks that require intricate human judgment and expertise.

The VOC empowers cybersecurity teams with a comprehensive and systematic approach to vulnerability management, significantly simplifying the process of handling an exponentially increasing number of CVEs. The immediate benefits include:

Centralization of Vulnerability Data: By aggregating and analyzing vulnerability information, the VOC provides a unified view that makes life easier for teams identifying and prioritizing critical vulnerabilities.

Automation and Streamlining Processes: The use of automation tools within the VOC framework accelerates the detection, analysis, and remediation processes. This not only reduces the manual workload but also minimizes the likelihood of human error, enhancing the overall efficiency of vulnerability management.

Risk-Based Prioritization: Implementing a risk-based approach allows teams to focus their efforts on vulnerabilities that pose the highest risk to the organization, ensuring that resources are allocated effectively and that critical threats are addressed ASAP.

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Enhanced Collaboration and Communication: The VOC fosters better collaboration across different teams by breaking down silos and ensuring that all relevant stakeholders are informed about the vulnerability management process. This shared understanding improves the organization’s ability to respond to vulnerabilities swiftly and effectively.

Ownership and Accountability: Centralizing operations for vulnerability management within the VOC framework ensures clear accountability and ownership across teams. This organizational clarity is vital to removing siloes and reducing risk, as it establishes well-defined roles and responsibilities for vulnerability management, ensuring that all team members understand their part in safeguarding systems and networks.

That’s a lot to digest but, put simply, it’s time to rethink how we approach vulnerability management. Check the news – or better yet, check in with the rest of your cybersecurity team. A VOC reduces the crushing burden of vulnerability management on SOCs and makes the lives of all security teams that much easier. By centralizing operations, automating routine tasks, and emphasizing risk-based prioritization, the VOC enhances the organization’s security posture. Linking your SOC to your future VOC creates a seamless flow of actionable intelligence directly into the threat response mechanism. 

The endgame? Ensuring that your organization’s defense mechanisms are both proactive and responsive for a far more secure and resilient digital environment.

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