OpenAI’s ChatGPT back online after major outage

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ChatGPT can be a helpful job-hunting tool, if used correctly, according to career coach Sarah Doody.

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ChatGPT, OpenAI’s viral chatbot, is back online after experiencing a brief but major outage Wednesday morning.

The chatbot began returning errors to users before 9 a.m. ET, affecting OpenAI’s API services as well, which are used by more than two million developers. ChatGPT users were told “ChatGPT is at capacity right now” and a status page referred to the issue as a “major outage.”

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“Between 5:42AM – 7:16AM PT we saw errors impacting all services. We identified the problem and implemented a fix. We are now seeing normal responses from our services,” OpenAI said on its status page.

Anthropic’s Claude 2 chatbot, a ChatGPT competitor created by ex-OpenAI employees, also experienced issues Wednesday. An error said, “Due to unexpected capacity constraints, Claude is unable to respond to your message.”

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The outage follows OpenAI’s first in-person event Monday, where the company announced its most powerful artificial intelligence model yet, GPT-4 Turbo, as well as a new option allowing users to create customized versions of ChatGPT.

More than 92% of Fortune 500 companies use the platform, up from 80% in August, and they span across industries such as financial services, legal applications and education, OpenAI Chief Technology Officer Mira Murati told reporters Monday.

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